web
You’re offline. This is a read only version of the page.
close

teklynx.com

  • Knowledge Base
  • My Support
      • All
      • Web Pages
      • Knowledge Articles
  • Sign in
  • Home
  • Knowledge Base - Home
  • GENERAL INFORMATION

GENERAL INFORMATION

  • Are upgrades available to customers who purchase subscription licenses?

    Article for Subscription license benefits for TEKLYNX software

  • Can I convert labels from CODESOFT to LABEL MATRIX?

    Article for converting labels created in CODESOFT to LABEL MATRIX software

  • Can I convert labels from CODESOFT to LABELVIEW?

    Article for converting labels created in CODESOFT to LABELVIEW software.

  • Can I install the current version on the same computer that is running an older version?

    Article for running current and old versions at the same time in all TEKLYNX Software

  • Can I take the license off of my USB Hardkey?

    Article for removal of license from USB Hardkey for TEKLYNX software

  • Can I use a converter cable to connect my hardkey to my PC?

    Article for those wondering if they can connect their USB license key to their PC via a converter cable to activate their TEKLYNX software

  • Can I use a newer version of license to run an older version of the software?

    Article for software running older versions

  • Can I use my Software Maintenance Agreement to upgrade to the new version even though I used it to upgrade in the past?

    Article for upgrading your TEKLYNX software using the Software Maintenance Agreement (SMA).

  • Case Study: Food Industry Redistributor Automates Print Jobs to 300+ Printers & Improves Labeling Accuracy with SENTINEL

    FOOD INDUSTRY REDISTRIBUTORS FOR SENTINEL

  • Case Study: TEKLYNX Label Printing Software, LABELVIEW, Completely Eliminates Manual Processes for Milwaukee Meal Delivery Service, The Real Good Life

    Article regarding Case Study for LABELVIEW

  • Check out the upcoming TEKLYNX label design product trainings!

    Article for Product Training for TEKLYNX software.

  • Do I need the MDAC update?

    Article for needing a MDAC update for all TEKLYNX software

  • Do I need to install the old version of my software in order to upgrade?

    Article for do I need to install the old version of my software in order to upgrade

  • Does my USB Hardkey Expire?

    Article for information regarding USB Hardkey expiration for TEKLYNX software

  • Does TEKLYNX offer on-site training?

    Article for offering support/training onsite services from TEKLYNX

  • Does the USB Hardkey need to stay plugged in to use the software?

    Article for USB key license continuously plugged in to utilize the TEKLYNX software

  • ERROR 260: "The license specified could not be validated” when attempting to activate.

    Article for ERROR 260 when attempting to activate the TEKLYNX software

  • ERROR 280 / ERROR 281: This license can activate a Network product only.

    Article for Error 280 regarding activation of non-Network TEKLYNX software

  • ERROR 288: This license is not compatible with Virtual Environments

    Article regarding license requirements for Virtual Machine environments and TEKLYNX software

  • ERROR 289: This license is already active on another computer.

    Article for error regarding license being activated on another machine for all TEKLYNX software

  • Error when activating my software: License data are invalid. Please check license ID and password.

    Article for activation error entering license information for LABEL MATRIX, LABELVIEW, and CODESOFT software

  • Error when activating my software: This license is not for this product: version mismatch

    Article for CODESOFT, LABELVIEW, and LABEL MATRIX activation mis-match

  • Error when activating my software: This license would overwrite your current license. Please deactivate current license first.

    Article for those receiving a "This license would overwrite your current license" error when trying to activate TEKLYNX software

  • Free eBook: Achieving Lean Labeling Success

    Article for eBook: Achieving Lean Labeling Success

  • Free eBook: Answering Your Questions about Enterprise Label Management

    Article for a link where you can request the Teklynx eBook, "Answering Your Questions about Enterprise Label Management"

  • Free eBook: Best Practices for Barcode Labeling

    Article for those looking to access the TEKLYNX eBook "Best Practices for Barcode Labeling"

  • Free eBook: Navigating Food Labeling Requirements

    Article for Free eBook: Navigating Food Labeling Requirements

  • Free eBook: On-Demand Labeling For The Cannabis Industry

    Article for a link to the Free eBook: On-Demand Labeling For The Cannabis Industry

  • Free Infographic: On-Demand Color Labeling is on the Rise

    Article for on-demand color labeling for all TEKLYNX Products

  • Hardware Fingerprint Error

    Article for Hardware Fingerprint Error in LABEL MATRIX, LABELVIEW, and CODESOFT software

  • How can I easily make an exact copy of a label?

    Article for copying a label template using TEKLYNX software

  • How can I find a reseller in my area?

    Article for finding TEKLYNX resellers.

  • How can I find information about my specific version of software?

    Article for where to find specific software version information for TEKLYNX software

  • How can I find out which product is the best fit for my business?

    Article for which product will best suit your needs

  • How can I save my label as a PDF file?

    Article for how to save my label as a PDF file for the LABEL MATRIX, LABELVIEW, and CODESOFT software

  • How do I activate my TEKLYNX software?

    Article for activating the TEKLYNX software for LABEL MATRIX, LABELVIEW and CODESOFT.

  • How do I activate with a hardware key?

    Article for activating your TEKLYNX software using a USB key license

  • How do I add users to a subscription license?

    Article for adding licenses to a subscription license for TEKLYNX software

  • How do I change the location of the TKDongle folder?

    Article for changing the TKDongle folder for all TEKLYNX Software

  • How do I contact TEKLYNX Customer Support?

    Article for contact information regarding TEKLYNX Customer Support

  • How do I convert my .dbf databases to Excel?

    Article for converting .dbf databases to Excel for all TELYNX Software

  • How do I create a desktop icon?

    Article for creating a desktop icon for LABEL MATRIX, LABELVIEW and CODESOFT

  • How do I deactivate my online license?

    Article regarding deactivation of an online TEKLYNX software license

  • How do I deactivate my TEKLYNX software?

    Article for how to deactivate my TEKLYNX software for LABEL MATRIX, LABELVIEW, and CODESOFT software

  • How do I purchase the software?

    Article for how to purchase the TEKLYNX software

  • How do I receive my SMA or Subscription upgrade?

    Article for upgrading software with support from the Software Maintenance Agreement (SMA) or Subscription benefits

  • How do I renew my Online Subscription license?

    Article for renewal of Online Subscription license regarding TEKLYNX software

  • How do I tell what Serial Number my software is using?

    Article for finding the serial number being used by the software for LABEL MATRIX, LABELVIEW, and CODESOFT software

  • How do I transfer my Network License (Network Utilities)?

    Article for transferring the Network License (Network Utilities) for LABEL MATRIX, LABELVIEW and CODESOFT.

  • How do I upgrade my existing keyless software to run the new software?

    Article for upgrading your keyless TEKLYNX software license to the newest version

  • How do I upgrade my license from a single user to a network license?

    Article for all TEKLYNX products to upgrade license from a single to a Network

  • How do I use the Font Downloader?

    Article for using the Font Downloader in the LABELVIEW and CODESOFT software

  • I am getting the error: "Not a valid Win32 application" when installing the software.

    Article for installation error when attempting to install TEKLYNX software

  • I am getting the message Access Denied to the Registry

    Article for getting the message Access Denied to the Registry

  • I am trying to develop an application to integrate with CODESOFT, what documentation is available?

    Article for those looking to develop a custom application that integrates with the CODESOFT software

  • I am unable to print in color with my Xerox printer.

    Article for printing in color from TEKLYNX software to a Xerox printer

  • I can't find my LABEL MATRIX label files.

    Article for locating LABEL MATRIX file format

  • I can't find my LABELVIEW label files.

    Article for finding label templates for LABELVIEW software

  • I did not receive a password for my SMA account with my order

    Article for activating your product without an SMA within the TEKLYNX legacy software

  • I forgot my label/document password.

    Article for those who need to reset their label/document password.

  • I get the error "Unable to obtain an available license" when I launch the software through RDP.

    Article for "Unable to obtain an available license" errors for all TEKLYNX Products

  • I get the message "Invalid Character" when entering in my serial number.

    Article for Invalid Characters during activation of any TEKLYNX software

  • I have a 25+ user license, but only 20 users can access a license at the same time.

    Article for TEKLYNX software User limit and share limitation regarding Operating Systems (OS)

  • I just installed a recent version of the software and my trial period is already expired. How do I go back to the older version?

    Article for wanting to go back to older TEKLYNX software versions after the trial period has ended

  • I lost my USB/Hardware key

    Article for lost USB/Hardware key for all TEKLYNX Products

  • I need an extension on my TEKLYNX software trial.

    Article for process to extend a currently in-use TEKLYNX software trial

  • I need information about the Aztec barcode type.

    Article for Aztec barcode in the LABELVIEW and CODESOFT software

  • I need information about the CODE 128 barcode type.

    Article for CODE 128 barcode type in all TEKLYNX Software

  • I need information about the CODE 93 barcode type.

    Article for CODE93 barcode types for all TEKLYNX Software

  • I need information about the CODE39 barcode type.

    Article for information about the CODE39 barcode type.

  • I need information about the CODE39 MOD43 barcode type.

    Article for CODE39 MOD43 barcode for all TEKLYNX software

  • I need information about the EAN-13 barcode type.

    Article for EAN-13 barcode type for all TEKLYNX Software.

  • I need information about the EAN-8 barcode type.

    Article for EAN-8 barcodes in all TEKLYNX Software

  • I need information about the EXTENDED CODE39 barcode type.

    Article for EXTENDED CODE39 barcode in all TEKLYNX Software

  • I need information about the GS1 DataMatrix barcode type.

    Article for GS1 DataMatrix barcode in all TEKLYNX software

  • I need information about the HIBC barcode type.

    Article for HIBC barcodes for all TEKLYNX programs

  • I need information about the INTERLEAVED 2 OF 5 barcode type.

    Article for INTERLEAVED 2 OF 5 barcodes in LABELVIEW/CODESOFT

  • I need information about the INTERLEAVED 2 OF 5 MOD 10 barcode type.

    Article for INTERLEAVED 2 OF 5 MOD 10 barcode in TEKLYNX Software.

  • I need information about the ITF-14 barcode type.

    Article for information on the ITF-14 barcode type

  • I need information about the MSI barcode type.

    Article for MSI barcode types for all TEKLYNX Software

  • I need information about the PDF417 barcode type.

    Article for PDF417 barcode in the LABELVIEW and CODESOFT software

  • I need information about the QR Code barcode type.

    Article for QR Code barcode in all TEKLYNX Software

  • I need information about the UCC/EAN-128 barcode type.

    Article for information on UCC/EAN-128 barcode in TEKLYNX software

  • I need information about the UCC/EAN-128 barcode type.

    Article for UCC/EAN-128 barcode in the LABELVIEW and CODESOFT software

  • I need information about the UPC-A barcode type.

    Article for UPC-A barcode types in all TEKLYNX Software.

  • I need information about the UPC-E barcode type.

    Article for UPC-E barcode type in all TEKLYNX Software

  • I need information about the ZIP+4 POSTNET barcode type.

    Article for ZIP+4 POSTNET barcodes in all TEKLYNX Software

  • I need to move my software to a new computer, but I was not able to deactivate the license on the old computer due to hardware failure.

    Article for computer transfer and receiving Hardware Fingerprint error for all TEKLYNX Products

  • I’m a reseller and I need to demo the software to my customer, but my demo has expired.

    Article for licensing regarding reseller and an expired demo/trial of TEKLYNX software

  • If I have a hardware key, do I need to have internet in order for the software to stay activated?

    Article for information on USB Hardware Key functionality

  • If I uninstall my old software for an upgrade, will I lose all my data?

    Article for installing new versions of LABEL MATRIX. LABELVIEW, and CODESOFT software

  • If I'm using a subscription license, will I be notified before my subscription period expires?

    Article for subscription license notification regarding days left

  • In which languages is CODESOFT available (multilingual support)?

    Article for languages that are offered in CODESOFT

  • Is Technical Support included in a subscription license?

    Article for information on support for Subscription licenses

  • Is TEKLYNX software 64-bit compliant?

    Article for if all TEKLYNX software is 64-bit compliant

  • Is there a free 3-month SMA with a Subscription license?

    Article for information on a Subscription license benefits

  • Is there a way to type in special characters (for example, é) into TEKLYNX Software?

    Article for using additional/custom/special characters within TEKLYNX software

  • LABEL MATRIX flagged as a Trojan

    Article for unblocking LABEL MATRIX in Windows Defender

  • My computer randomly encounters a critical system error “Blue Screen” when I’m using the software.

    Article for troubleshooting blue screen errors when using TEKLYNX software

  • My dealer demo key no longer activates the software, can I reactivate or extend the demo key?

    Article for a dealer demo key that no longer activates TEKLYNX software

  • Printer is printing blank labels between the correct labels.

    Article for labels print blank in-between correct labels for all TEKLYNX products

  • Subscribe to the TEKLYNX blog - The Human Readable

    Article for subscribing to the TEKLYNX blog.

  • TEKLYNX Product Lifecycle

    Article for the TEKLYNX Product Life Cycle

  • TEKLYNX Services Starter Pack

    Article for TEKLYNX Services Starter Pack

  • Thank you for registering your SMA

    Article for SMA features

  • The cloned image of TEKLYNX software will not activate.

    Article for the cloned image of TEKLYNX software will not activate for LABEL MATRIX, LABELVIEW and CODESOFT

  • The software is asking me to activate even though I have the USB/hardware key plugged in.

    Article for software asking for activate with USB Key for all TEKLYNX software

  • Training Guide: "When Printed" Data Sources

    Article for When Printed data sources in LABELVIEW and CODESOFT software

  • Training Guide: Adding Counter Variables in LABELVIEW and CODESOFT

    Article for adding Counter Variables in the LABELVIEW and CODESOFT software

  • Training Guide: Adding TextArt and RichTextFields to LABELVIEW/CODESOFT

    Article for adding TextArt and RichTextFields to LABELVIEW/CODESOFT

  • Training Guide: Creating a Table Lookup

    Article for process to create a Table Lookup variable within LABELVIEW or CODESOFT software

  • Training Guide: Customization of the LABELVIEW or CODESOFT Configuration

    Article for customization of the LABELVIEW/CODESOFT configuration

  • Training Guide: LABELVIEW/CODESOFT User interface

    Article for using the LABELVIEW and CODESOFT interface.

  • Training Guide: ODBC Database Variables

    Article for ODBC Database Variables for LABELVIEW and CODESOFT

  • Training Guide: OLE DB Database Variables

    Article for OLE DB database variables in LABELVIEW and CODESOFT software

  • Training Guide: Printers and Printer Settings

    Article for the training guide to printers and printer settings in LABELVIEW and CODESOFT

  • Trying to Activate on a Surface Tablet

    Article for trying to activate on a Surface Tablet for LABEL MATRIX, LABELVIEW and CODESOFT

  • Unable to activate TEKLYNX 8.50 software

    Article for not being able to activate version 8.5 in all TEKLYNX software

  • Unable to install LABELVIEW and CODESOFT on the same machine

    Article for those attempting to install both LABELVIEW and CODESOFT software on the same machine

  • USB key / Hard key / Dongle is no longer being detected.

    Article for USB hard key not being detected in the TEKLYNX software

  • What are TEKLYNX Americas business hours?

    Article for business hours for the TEKLYNX Americas office

  • What do Accumulator files do?

    Article for what Accumulator files do within the LABELVIEW and CODESOFT software

  • What does the DatabarData() formula do?

    Article for DatabarData() formula used in the LABELVIEW and CODESOFT software

  • What does the Eval_Sub() formula do?

    Article for Eval_Sub() formula used in the LABELVIEW and CODESOFT software

  • What does the Find() formula do?

    Article for Find() formula used in the LABELVIEW and CODESOFT software

  • What does the Left() formula do?

    Article for Left() formula used in the LABELVIEW and CODESOFT software

  • What does the Len() expression do?

    Article for Len() expression used in the LABEL MATRIX software

  • What does the Len() formula do?

    Article for Len() formula used in the LABELVIEW and CODESOFT software

  • What does the Mid() formula do?

    Article for Mid() formula used in the LABELVIEW and CODESOFT software

  • What does the Modulo32() formula do?

    Article for Modulo32() formula used in the LABELVIEW and CODESOFT software

  • What does the Output() formula do?

    Article for Output() formula used in the LABELVIEW and CODESOFT software

  • What does the Replace() formula do?

    Article for Replace() formula used in LABELVIEW and CODESOFT software

  • What does the Sub() expression do?

    Article for Sub() expression used in LABEL MATRIX software

  • What does the Trim() formula do?

    Article for Trim() formula used in the LABELVIEW and CODESOFT software

  • What does the UnicodetoDBCS() formula do?

    Article for UnicodetoDBCS() formula used in the LABELVIEW and CODESOFT software

  • What is a Network license?

    Article for description of what consists of a TEKLYNX Network license

  • What is a Single User license?

    Article for description of a Single User license

  • What is an Intelligent Mail barcode?

    Article for description of an Intelligent Mail barcode in all TEKLYNX software

  • What is Command File Interpreter (CFI)?

    Article for Command File Interpreter (CFI) module in CODESOFT software

  • What is the difference between a subscription and a perpetual license?

    Article for covering the difference between subscription and perpetual licenses for any TEKLYNX software

  • What printers are supported by TEKLYNX software?

    Article for what printers are supported by TEKLYNX software

  • What VM Host software should I use?

    Article for VM platform selection used with TEKLYNX software

  • When attempting to install TEKLYNX software I am getting an error 1721/1722

    Article for receiving Error 1721/1722 for all TEKLYNX software

  • When can I renew my Subscription license?

    Article for renewing subscription licenses for all TEKLYNX software

  • When I try to activate, part of the screen is cut off and I cannot get past the registration page.

    Article for fixing the visual of the registration page

  • Where can I download a trial version of LABEL MATRIX?

    Article that provides a link to the download of the trial version of LABEL MATRIX software

  • Where do I download a trial of TEKLYNX LABEL MATRIX/LABELVIEW/CODESOFT software?

    Article for downloading a trial of LABEL MATRIX, LABELVIEW, and CODESOFT software

  • Where is the TkDongle folder located?

    Article for finding the TKDongle folder for your TEKLYNX software network license

  • Why am I receiving an error that says “this license cannot be used in offline mode” when I have a stable internet connection?

    Article for activation issue regarding "offline mode" error

  • Why are some options unavailable in my full version that were available in the demo?

    Article for options being unavailable for all TEKLYNX Products

  • Why are there asterisks on the sides of my barcode?

    Article for the asterisks on the sides of barcodes for all TEKLYNX Products

  • Why can I not activate with upgrade code?

    Article for SUP code issue regarding TEKLYNX software

  • Why can't I find a specific TrueType font in the software?

    Article for fonts that are used within TEKLYNX Software.

  • Why can't my barcode reader read my barcode?

    Article for troubleshooting why a scanner might not scan/read the barcode

  • Will labels created in a newer version of LABEL MATRIX/LABELVIEW/CODESOFT work with an older version of LABEL MATRIX/LABELVIEW/CODESOFT?

    Article for information on label backwards compatibility for the LABEL MATRIX/LABELVIEW/CODESOFT software.

  • Will my BAR-ONE labels open in CODESOFT?

    Article for BAR-ONE labels opening in the CODESOFT software

  • Windows 10 and Windows Server 2016, 2019 are here. Ensure compatibility with your labeling software.

    Article to ensure compatibility with Windows 10 and Windows Server 2016, 2019.

    Copyright © 2025. All rights reserved.