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Product: LABEL MATRIX, LABELVIEW, CODESOFT
Version: All Versions

This article explains how to convert an existing Single User License to a Network License for TEKLYNX software. The process includes deactivating the existing single user license, installing the network licensing components, activating the network license server, sharing the TKDONGLE folder, and configuring client workstations.

IMPORTANT: Before activating a network license, deactivate any existing single user license assigned to the workstation.

NOTE: The examples in this article use CODESOFT 2021. The process is similar for LABEL MATRIX and LABELVIEW.

Step 1: Deactivate the Single User License

Perform these steps on the workstation currently using the Single User License.

1. Open License Manager from:
Start → All Programs → [TEKLYNX Product] → License Manager

2. Click Deactivate Software License.

3. Click OK to confirm the deactivation.

4. Click Finish when the deactivation process completes.

Expected Result: The Single User License has been removed and is available for conversion to Network Licensing.

Step 2: Install the Network Licensing Components

Install the Network License Utility on the Server

Install the Network License Utility on the server or workstation that will host the network license.

Option A: Install from Electronic Delivery

1. Open the TEKLYNX software delivery email and click the download link.
2. Download the Network Licensing Utilities package for your product.
3. Save the installation file to a local folder.
4. Run the downloaded executable file. If prompted by Windows, click Run.
5. Follow the installation wizard to complete the Network License Utility installation.

Option B: Install from DVD/CD Media

1. Insert the DVD/CD.
2. Open the DVD from File Explorer and run Index.hta.
3. Select Network Utilities and click Install.
4. Follow the installation wizard to complete the installation.

Install the Client Software

NOTE: If the workstation already has a trial or demo installation of the software, reinstalling is not required.

1. Download or install the product software using the Electronic Delivery package or DVD/CD.
2. For DVD/CD, once you open the Index.hta, click on CODESOFT.
3.  Launch the installer and follow the installation wizard.
4. Complete the installation and close the installer.

Expected Result: The Network License Utility is installed on the server and the TEKLYNX software is installed on each client workstation.

Step 3: Activate the Network License Server

Perform these steps on the computer hosting the Network License Utility.

IMPORTANT: Do not activate online licenses through Remote Desktop Protocol (RDP). Activate the license directly at the server console whenever possible.

1. Open the Network Toolbar from:
Start → All Programs → TEKLYNX Network Utilities → Network Toolbar

2. Click License Upgrade.

3. Select Activate.

4. Enter the Serial Number and Password, then click Next.

5. Complete all company registration fields and click Next. When activation completes, click Finish.

6. Return to the Network Toolbar and open License Service Controller.

NOTE: Versions earlier than 2021 may display the service name as SLicense. Newer versions display TkxWebLicenseServer.

7. Click Start to start the license service.

Expected Result: The Network License Server is activated and the licensing service is running.

Step 4: Share the TKDONGLE Folder

The TKDONGLE folder must be shared so client workstations can obtain network licenses.

1. Navigate to:
C:\ProgramData\Tki\LicenseManager

2. Right-click the TKDONGLE folder and select Properties. Open the Sharing tab and click Advanced Sharing.

3. Enable Share this folder and click Permissions.

4. Verify that the Everyone group has Full Control, Change, and Read permissions. Click Apply, then click OK.

Expected Result: Client workstations can access the TKDONGLE share used by the network licensing system.

Step 5: Configure Client Workstations for Network Licensing

Perform these steps on every workstation that will use the network license.

1. Open Network Administration.

CODESOFT 2014 and newer:
Start → All Programs → TEKLYNX CODESOFT → Network Administration

CODESOFT 2012 and older:
Open CODESOFT and navigate to Tools → Network Administration.

2. Enable Use Network License. In the Server Location field, enter the server name hosting the Network License Utility using UNC format: \\ServerName. Click OK.

3. Launch the TEKLYNX software.

Expected Result: The workstation successfully obtains a network license and the software opens normally.

Troubleshooting

If the software cannot obtain a network license:

  • Verify the Network License Server service is running.
  • Verify the TKDONGLE folder is shared.
  • Verify the workstation can access the server over the network.
  • Verify the Server Location entry uses the correct UNC path format (\\ServerName).
  • Verify firewall or security software is not blocking communication between the workstation and server.
Keywords: Activation, Single user to Network Activation, Upgrading, LABEL MATRIX, LABELVIEW, CODESOFT