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Product: All TEKLYNX Products

Version: All Versions

 

Subscription licenses and perpetual licenses covered by a paid Software Maintenance Agreement (SMA) are eligible for no-cost upgrades when available. Upgrades are not applied automatically.

You can upgrade your supported license on the TEKLYNX eCommerce Storefront.

1. Enter your license serial number and password to locate your license.
2. Select your upgrade option and renewal option. If you only want to upgrade, choose Free Upgrade Only.
3. Add the renewal to your cart and complete checkout or proceed through the upgrade steps. Note that upgrades are final and cannot be reversed.

Alternatively, you can request a manual upgrade through TEKLYNX support. Once submitted, the order is processed by the production team and license details are updated. An email with instructions is typically sent within 1 business day.

If you need verification of your current license or upgrade eligibility, contact Customer Support at +1 414-837-4800 (Monday–Friday, 8am–6pm Central Time).

If the license is a perpetual license not covered by an active SMA, a new license purchase is required. You can view purchasing options here.

 
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