Product: All TEKLYNX Software
Version: All Versions
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Online licenses require an internet connection connection in order to maintain activation. In rare cases, certain environments may restrict communication between our software and our activation servers, which will cause the software will behave as if it does not have an internet connection when in reality it does. Though we cannot provide a specific solution since the issue is environmental in origin, common causes are firewall and antivirus software.
For information on opening your firewall: How do I open my firewall / proxy server to activate an online license?
For information on whitelisting TEKLYNX software in your antivirus: My software is not opening when attempting to launch.
For more information on an alternative activation method, please contact our Customer Support Team at 414-837-4800.
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