Product: LABEL MATRIX, LABELVIEW, CODESOFT
Version: All USB/Hardkey Versions
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This issue typically occurs when the single user copy of the software is accessed through a Remote Desktop Protocol session (RDP). The single user copy of the software cannot be accessed through an RDP session. To resolve this issue, a connection method other than RDP must be used, or if RDP access is required, an upgrade to a Network license will be necessary.
The single-user license of the software is being accessed through an RDP session, which is not permitted.
For more information on how to make sure the USB/hardware key is being detected click here.
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