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Product: All TEKLYNX Software
Version: 2015 and Newer

This article addresses installation failures that result in a Windows blue screen displaying the errors "aksfridge.sys has failed" or "aksdf.sys has failed".

This issue has been observed on systems running Windows 10 Version 2004, where HASP system files become incompatible with the HASP installer used by TEKLYNX software installations.

To resolve the issue, update the HASP driver and then reinstall the software.


Resolve Blue Screen Errors During Installation

1. Update the HASP driver using the following installer: HASP Installer.
2. After the HASP driver update completes, run the TEKLYNX software installer again.
3. If the installer prompts you to Repair, Remove, or Modify, select Remove. Once the software is completely uninstalled, run the installer again and proceed with a new installation.

4. Complete the installation. The software should launch normally after installation is finished.

NOTE: An "Error Applying Transforms" message may appear during this process.


Additional Assistance

If the issue persists after updating the HASP driver and reinstalling the software, contact TEKLYNX Technical Support at 414-837-4800 for further assistance.