Product: CENTRAL
Version: 4.7 and Newer
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Once the Logs for LABEL ARCHIVE & SENTINEL are toggled on, Restart the TEKLYNX services.
1. The Config files listed below will need to be modified individually by changing the line “<logger name="TkxArv.*" writeTo="file" minlevel="Off" />” to have the minlevel be “Trace”.
c:\Program Files (x86)\Teklynx\Label Archive Client\NLog.config
c:\Program Files (x86)\Teklynx\Label Archive Server\NLog.config
c:\Program Files (x86)\Teklynx\LABELNET WebAdmin\NLog.config
c:\Program Files (x86)\Teklynx\LABELNET WebSite\NLog.config
c:\Program Files (x86)\Teklynx\TkxSvrClients\NLog.config
c:\Program Files (x86)\Teklynx\TkxSvrServers\NLog.config
2. These logs will be placed within C:\ProgramData\Teklynx\Logs
SENTINEL:
1. Within SENTINEL Manager, Navigate to Tools and Tracing. From here, change the tracing level to “Highest”. The path listed below is where the log files will placed.
2. Within “Event Viewer”, we will need the logs from “Application, System, LABELNET TEKLYNX, SentinelKernelLog, and TkxSvrService” – See Screenshot for Highlighted logs.
3. Navigate to “C:\ProgramData\Tki\LicenseManager” and open “LicenseManager.ini” and change “DbgReport=0” to 1 and verify that the path listed “DbgReportPathName=” is valid.
CODESOFT:
1. Navigate to "C:\Program Files (x86)\Teklynx\CODESOFT VERSION" and open "Lppa.ini".
2. Change "DbgReport=0" to "1" and make sure the path listed is valid
