Product: SENTINEL
Version: All Versions
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This error is caused by a problem with block 1 of the drop file. This can be the Printer Alias not being labeled as is seen by CODESOFT or a wrong port. Attempt to:
- Reinstall printer driver
- Re-add the alias
- If applicable restart the SENTINEL Server
If the issue persists, please contact our technical support team at (414)-837-4800
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