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Product: LABELVIEW, CODESOFT

Version: All Versions

Overview

This error occurs when Direct Access is enabled for a printer port that does not support it. Direct Access should only be enabled when using an internal printer driver that supports this feature in LABELVIEW or CODESOFT.

To resolve the error, disable Direct Access for the selected printer port.

Resolution

Step 1. Open the printer settings.
  • Go to File > Select Printer.
  • Alternatively, click the Printer icon on the toolbar.

  

Step 2. Open the printer port settings.
  • Select the printer that you are using.
  • Click the Port button.

Step 3. Disable Direct Access.
  • In the Change Printer Port window, locate the Direct Access option.
  • Ensure the Direct Access checkbox is unchecked.
  • Click OK.

Step 4. Save the changes and test printing.
  • Click OK to close the Printer window.
  • Send the print job again to verify that the issue has been resolved.

Need additional help?
If you continue to receive this error after disabling Direct Access, contact TEKLYNX Customer Support at 414-837-4800.
Keywords: printer communication, printer connection, printer error, printing error