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Product: LABEL ARCHIVE

Version: All Versions

 

If an account other than the Administrator account has been locked, you can unlock this account using the UMSS-MSGS Servers Administration.

1. Open UMSS-MSGS Servers Administration, and select Users under UMSS.

2. Right click on the locked user and select Properties.

3. Uncheck the Locked checkbox.

4. Click Ok. The user account is now unlocked.

 

NOTE: If the Administrator account is locked, you will need to manually unlock the account from the backend LABEL ARCHIVE database.

LABEL ARCHIVE uses a backend database that will allow you to manually edit the flag that sets an account to be locked. If you are using a SQL backend, login to the database using an Administrator account and change the following flag from "1" to "0" for the locked user.