Product: SENTINEL
Version: All Versions
|
For use when tkxpecu.exe is failing in event viewer when printing through SENTINEL. Known Issue is “Error (237) Connection Lost with Print Engine".
In order to configure SENTINEL to use CODESOFT instead of the Print Engine you will have to:
1. Stop the SENTINEL service (select quit on the tray icon).
2. Open the tkxcs.xml file with notepad editor. The xml file can be found at the following file path: C:\Users\Public\Documents\Teklynx\Sentinel
3. In the <General> section add the entry: <UseEngine>0</UseEngine>
4. Start SENTINEL
5. After some labels have been printed, check that there is no tkxpecu.exe running in memory.
6. Enable logging/debug mode for further information after printing through Lppa.exe instead of Tkxpecu.exe
NOTE: Don't forget to remove this entry once the test is completed.
|